Shipping policy

Shipping Policy

Last Updated: September 15, 2026

Thank you for shopping with Freedom. This Shipping Policy explains how we process and deliver orders placed through our online store.

1. Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully received.

Orders are not normally processed or shipped on weekends or U.S. federal holidays.

Once your order has been shipped, you will receive a shipping confirmation and tracking information when available.

2. Shipping Locations

Freedom currently ships products within the United States.

Shipping availability may vary depending on the product, destination, and carrier.

3. Shipping Times

Estimated delivery times may vary depending on your location, selected shipping method, product availability, and carrier.

Typical delivery times are:

  • Standard Shipping: approximately 3–7 business days after processing.

  • Express Shipping: approximately 1–3 business days after processing, when available.

These are estimates only and are not guaranteed delivery dates.

4. Shipping Costs

Shipping costs are calculated and displayed during checkout based on factors such as the delivery address, product(s) purchased, package size, weight, and selected shipping method.

From time to time, Freedom may offer free shipping promotions or other shipping discounts.

5. Tracking Your Order

When tracking information is available, it will be provided to you by email after your order has shipped.

Please allow some time for tracking information to become active after the package has been handed to the carrier.

6. Delayed or Lost Packages

Freedom works with third-party shipping carriers to deliver orders. Once an order has been transferred to the carrier, delivery may be affected by circumstances outside our control, including weather, carrier delays, transportation disruptions, or incorrect addresses.

If your package appears to be delayed or lost, please contact us at freedomcompany@gmail.com so we can assist you.

7. Incorrect Shipping Address

Customers are responsible for providing an accurate and complete shipping address at checkout.

If you provide an incorrect address and the order has already shipped, additional shipping charges may apply to reship the package.

If your order has not yet shipped, contact us as soon as possible at freedomcompany@gmail.com to request an address correction. We cannot guarantee that changes can be made after an order has been placed.

8. Damaged Packages

If your order arrives damaged, please contact us at freedomcompany@gmail.com as soon as possible.

Please provide your order number and photographs of the damaged package and product. We may use this information to investigate the issue and determine whether a replacement or refund is available.

9. Items That Arrive Separately

Some orders may contain multiple products that are shipped separately. If this occurs, you may receive more than one package and separate tracking information.

10. Shipping Restrictions

Certain home products may have shipping restrictions based on their size, weight, destination, or applicable laws and carrier requirements.

If a product cannot be shipped to your address, we will notify you as soon as reasonably possible.

11. Changes to This Shipping Policy

Freedom reserves the right to update this Shipping Policy at any time. Changes will be posted on this page with an updated “Last Updated” date.

12. Contact Us

If you have questions about shipping or your order, please contact us:

Freedom
United States
Email: freedomcompany@gmail.com